Frequently Asked Questions
About BidPro
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1. What is BidPro
BidPro is a program that can help you sort your bid choices to get the schedule that best fits your busy family,
work and leisure schedule!
To find out more about BidPro,
click HERE.
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2. What is required to use BidPro
To use BidPro, you need to have a Windows computer. BidPro can run on any modern version of Windows, including Vista,
XP, 2000, NT, 98, etc.
If you have a Mac computer, you still MAY be able to use BidPro.
BidPro does NOT run natively on the Mac OS but you can still use BidPro if you run Windows on your Mac.
You may consider running Windows natively (Boot Camp), or virtually (Parallels or VMWare).
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3. Who can use BidPro
If you are an active American Eagle crewmember, you can use BidPro
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4. How much does a BidPro subscription cost
A subscription to use BidPro costs $7.95 (automatically billed every 30 days)
BidPro is available immediately.
Click HERE to download the FREE trial of BidPro, and purchase a subscription
instantly at any time!
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5. How do I purchase a BidPro subscription
Before purchasing a BidPro susbcription, you'll need to install the latest program version on your computer.
To purchase a BidPro subscription:
1) Start BidPro.
2) Click on CANCEL when the bid sheet profile screen appears.
3) Go to the top of the BidPro screen, click on the Help menu, and choose Subscription.
Subscribe to BidPro
4) Click on the "Subscribe to BidPro" button.
Bid Sheet Profiles
5) Fill in the information requested in the next few screens.
NOTES:
1) You must be connected to the internet to start a BidPro subscription.
2) All information provided is used solely to process the subscription and is transmitted over a secure connection.
Installation, Setup, Licensing
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1. How do I install BidPro
BidPro is installed by downloading it's installation program from our web site. Click
HERE to download the installation program
for the latest version of BidPro.
Notes:
1) If this is the first time you've used BidPro, start the program and follow the instructions to register for your
free trial.
2) If you have previously subscribed to BidPro, after installing the "trial" program, you'll just need to transfer your subscription license
to your computer. Please read the answer to the question, "How do I re-install BidPro or install BidPro on a second computer"
for more detailed information.
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2. Can I get an installation disk
Installation disks are not provided and are not available.
BidPro is installed by downloading it's installation program from our web site. Click
HERE to download the installation program
for the latest version of BidPro.
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3. How do I re-install BidPro or install BidPro on a second computer
To re-install BidPro or install it on a second computer, please follow these instructions.
If you have not already done so, please download and install the latest program update from our web site.
Click HERE to download the installation program
for the latest version of BidPro.
After this update is installed, transfer your program license to this computer. To transfer your program license:
1) Start BidPro.
2) Click on CANCEL when the bid sheet profile screen appears.
3) Go to the top of the BidPro screen, click on the Help menu, and choose Subscription.
Help Menu, Subscription
4) Click on the "Subscribe to BidPro" button.
Subscribe to BidPro
5) Select the option, "( ) Transfer my paid BidPro subscription to this computer."
6) Enter your employee number and account password.
Your account password is initially set to the email address address you used when you signed up for the free trial.
If you have changed your password through your online information page on our web site, you should enter the password you selected.
Click HERE to view your account information.
Your username is AE followed by your six-digit employee number, for example, AE123456.
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4. HELP! My program subscription has expired
If you have not used BidPro recently on a computer, the computer's stored BidPro subscription license may have exipred. After this
happens, only basic program functionality is available. Features like sorting, elimination, printing and browsing are only available
when a valid subscription license is available.
To regain full functionality, you'll need to transfer your subscription license back onto the affected computer.
To transfer your subscription license:
1) Start BidPro.
2) Click on CANCEL when the bid sheet profile screen appears.
3) Go to the top of the BidPro screen, click on the Help menu, and choose Subscription.
Help Menu, Subscription
4) Click on the "Subscribe to BidPro" button.
Subscribe to BidPro
5) Select the option, "( ) Transfer my paid BidPro subscription to this computer."
6) Enter your employee number and account password.
Your account password is initially set to the email address address you used when you signed up for the free trial.
If you have changed your password through your online information page on our web site, you should enter the password you selected.
Click HERE to view your account information.
Your username is AE followed by your six-digit employee number, for example, AE123456.
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5. HELP! I can't access BidPro's sorting and elimination settings
Features like sorting, elimination, printing and browsing are only available when a valid subscription license is available.
If these features are not available on your program, one of the following is possible:
1) You have not yet purchased a BidPro subscription.
2) Your subscription license has expired.
3) You have used BidPro on more than two computers within a 30-day period.
Please refer to the appropriate FAQ question, above, for more information.
Using BidPro
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1. How do I configure BidPro to use a bid sheet
It's easy to configure BidPro to use the bid sheet file you want to use.
Start BidPro. The first screen that appears shows the available bid sheet profiles and the bid sheets that are available.
Bid Sheet Profiles
If this screen shows either "No Files Present" or does not show the bid sheet file you want, click on the Modify button
and check that the profile is configured to match the bid sheet file you want to use.
Configure a bid sheet profile
Configure the crew information tab to match the bid sheet file you want to use. Then, when you click on Ok, you can see bid
sheets that are currently available. Select the bid period you want to use, then click on Ok to open that bid sheet file.
Open a bid sheet
If there are no bid periods listed, continue reading the answer to the next FAQ question.
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2. How do I download a bid sheet
It's easy to download a bid sheet with BidPro.
First, configure BidPro to use the correct bid sheet file. If you need help doing this, please read the previous FAQ question.
Next, download the bid sheet. Once BidPro has been configured with the correct bid sheet information, all you need to do to download
a bid sheet file is to click on the "Download" button.
Download a bid sheet
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