Frequently Asked Questions

About BidPro

  1. 1. What is BidPro

    BidPro is a program that can help you sort your bid choices to get the schedule that best fits your busy family, work and leisure schedule!

    To find out more about BidPro, click HERE.

  2. 2. What is required to use BidPro

    To use BidPro, you need to have a Windows computer.  BidPro can run on any modern version of Windows, including Vista, XP, 2000, NT, 98, etc.

    If you have a Mac computer, you still MAY be able to use BidPro.
    BidPro does NOT run natively on the Mac OS but you can still use BidPro if you run Windows on your Mac.  You may consider running Windows natively (Boot Camp), or virtually (Parallels or VMWare).

  3. 3. Who can use BidPro

    If you are an active American Airlines crewmember, you can use BidPro

  4. 4. How much does BidPro cost

    A license to use BidPro on any two computers you choose costs $99.95. 

    BidPro is available for immediate purchase.  Click HERE to download the FREE trial of BidPro, and purchase the program instantly at any time!

  5. 5. How do I purchase BidPro

    Before purchasing BidPro, you'll need to install the latest program version on your computer.

    To purchase BidPro:
    1) Start BidPro.
    2) Click on CANCEL when the bid sheet profile screen appears.
    3) Go to the top of the BidPro screen, click on the Help menu, and choose Purchase BidPro.
    4) Click on the PURCHASE BIDPRO button.
    5) Fill in the information requested in the next few screens.

Installation, Setup, Licensing

  1. 1. How do I install BidPro

    BidPro is installed by downloading it's installation program from our web site.  Click HERE to download the installation program for the latest version of BidPro.

    Notes:
    1) If this is the first time you've used BidPro, start the program and follow the instructions to register for your free trial.
    2) If you have previously purchased BidPro, after installing the "trial" program, you'll just need to transfer your program license to your computer.  Please read the answer to the question, "How do I re-install BidPro or install BidPro on a second computer" for more detailed information.

  2. 2. Can I get an installation disk

    Installation disks are not provided and are not available.

    BidPro is installed by downloading it's installation program from our web site.  Click HERE to download the installation program for the latest version of BidPro.

  3. 3. How do I re-install BidPro or install BidPro on a second computer

    To re-install BidPro or install it on a second computer, please follow these instructions.

    If you have not already done so, please download and install the latest program update from our web site.  Click HERE to download the installation program for the latest version of BidPro.

    After this update is installed, transfer your program license to this computer.  To transfer your program license:
    1) Start BidPro.
    2) Click on CANCEL when the bid sheet profile screen appears.
    3) Go to the top of the BidPro screen, click on the Help menu, and choose Purchase BidPro.
    4) Click on the PURCHASE BIDPRO button.
    5) Select the option, "( ) Transfer my paid BidPro subscription to this computer."
    6) Enter your employee number and account password.

    Your account password is initially set to the email address address you used when you signed up for the free trial.  If you have changed your password through your online information page on our web site, you should enter the password you selected. 

    Click HERE to view your account information.  Your username is AA followed by your six-digit employee number, for example, AA123456.

  4. 4. HELP!  My program license has expired

    If you have not used BidPro recently on a computer, the computer's stored BidPro program license may have exipred.  After this happens, only basic program functionality is available.  Features like sorting, elimination, printing and browsing are only available when a valid program license is available.

    To regain full functionality, you'll need to transfer your program license back onto the affected computer.

    To transfer your program license:
    1) Start BidPro.
    2) Click on CANCEL when the bid sheet profile screen appears.
    3) Go to the top of the BidPro screen, click on the Help menu, and choose Purchase BidPro.
    4) Click on the PURCHASE BIDPRO button.
    5) Select the option, "( ) Transfer my paid BidPro subscription to this computer."
    6) Enter your employee number and account password.

    Your account password is initially set to the email address address you used when you signed up for the free trial.  If you have changed your password through your online information page on our web site, you should enter the password you selected. 

    Click HERE to view your account information.  Your username is AA followed by your six-digit employee number, for example, AA123456.

  5. 5. HELP!  I've used BidPro on more than two computers

    Your BidPro program license allows usage on any two computers you choose within a 30-day period.  If you use BidPro on more than two computers within a 30-day period, any additional program usage will continue, but only basic program features will be enabled.

    If you think you have received this message in error, please contact contact support to reset your program license.

  6. 6. HELP!  I can't access BidPro's sorting and elimination settings

    Features like sorting, elimination, printing and browsing are only available when a valid program license is available.  If these features are not available on your program, one of the following is possible:

    1) You have not yet purchased BidPro.

    2) Your program license has expired.

    3) You have used BidPro on more than two computers within a 30-day period.

    Please refer to the appropriate FAQ question, above, for more information.

Using BidPro

  1. 1. How do I configure BidPro to use a bid sheet

    It's easy to configure BidPro to use the bid sheet file you want to use.

    Start BidPro.  The first screen that appears shows the available bid sheet profiles and the bid sheets that are available.

    If this screen shows either "No Files Present" or does not show the bid sheet file you want, click on the Modify button and check that the profile is configured to match the bid sheet file you want to use.

    Configure the crew information tab to match the bid sheet file you want to use.  Then, when you click on Ok, you can see bid sheets that are currently available.   Select the bid period you want to use, then click on Ok to open that bid sheet file.

    If there are no bid periods listed, continue reading the answer to the next FAQ question.

  2. 2. How do I download a bid sheet

    It's easy to download a bid sheet with BidPro.

    First, configure BidPro to use the correct bid sheet file.  If you need help doing this, please read the previous FAQ question.

    Next, download the bid sheet.  Once BidPro has been configured with the correct bid sheet information, all you need to do to download a bid sheet file is to click on the "Download" button.

  3. 3. How do I submit the sorted selections to HIB: Pilot

    Pilots may submit your bids by uploading a bidding file through the aapilots.com web site.

    The aapilots.com web site allows you to upload your bids from a bidding file that's been saved on your computer.

    1)  Save BidPro's sorted output to a file
    Click on BidPro's icon to save the bids:

    When the next screen appears, double-check the highlighted areas to be sure they are correct, then click on Ok.

    2) Login on aapilots.com

    Click HERE to go to the aapilots.com web site.  Login to the site with your user account and password.

    3)  Proceed to the simplified web-bidding area
    Follow the appropriate links on the web site to proceed to the bidding area.  As a shortcut, you can click HERE to go directly there.

    Once in the bidding area of the web site, you'll see a screen that looks similar to:

    Click on the "WebBid: Simplified Bid Sorting" link on the right side of the screen, as illustrated below:

    4)  Prepare for bid submittal
    Type in your DECS personal mode password, select the appropriate items, then click on "Load Bid Sorting Output File", as illustrated below:

    5)  Select and load the bidding file

    Step 1)  Type in the name and location of the bidding file, or click on the "Browse" button and select it.  A common name for the bidding file is "C:\BIDDING\BIDS2.DOC"

    Step 2)  Click on the "Load Bidding File" button to read the bidding file and send your bids to the company.

    6)  Review the submittal
    Review the bid submittal to verify it contains the selections you want to bid, then click on the "Close" button.

  4. 4. How do I submit the sorted selections to HIB: Flight Attendant

    Flight attendants may submit your bids by uploading a bidding file through the aaflightservice.com (via jetNet) web site.

    The aaflightservice.com web site allows you to upload your bids from a bidding file that's been saved on your computer.

    1)  Save BidPro's sorted output to a file
    Click on BidPro's icon to save the bids:

    When the next screen appears, double-check the highlighted areas to be sure they are correct, then click on Ok.

    2) Login on aaflightservice.com

    Click HERE to go to the aaflightservice.com web site.  Login into jetNet with your user account and password.

    3)  Proceed to the simplified web-bidding area
    Follow the appropriate links on the web site to proceed to the bidding area.  As a shortcut, you can click HERE to go directly there.

    Once in the bidding area of the web site, you'll see a screen that looks similar to:

    Click on the "Third Party Bid Upload" link on the right side of the screen, as illustrated below:

    Follow the directions located on the third party bid upload page:

    4)  Prepare for bid submittal
    Type in your DECS personal mode password, select the appropriate items, then click on "Load Bid Sorting Output File", as illustrated below:

    5)  Select and load the bidding file

    Step 1)  Type in the name and location of the bidding file, or click on the "Browse" button and select it.  A common name for the bidding file is "C:\BIDDING\BIDS2.DOC"

    Step 2)  Click on the "Load Bidding File" button to read the bidding file and send your bids to the company.

    6)  Review the submittal
    Review the bid submittal to verify it contains the selections you want to bid, then click on the "Close" button.

  5. 5. Relief bidding

    BidPro can help you enter relief bidding preferences.  You can have a default relief bid preference that will be added to every bid selection, you can set a relief bid preference for an individual bid selection, or a combination of both.

    To configure BidPro with a default relief preference, start BidPro.  The first screen that appears shows the available bid sheet profiles and the bid sheets that are available.  Highlight the bid sheet profile you will be using, then click on the Modify button.

    Click on the Relief tab, and select one of the items as your default relief bid preference.  The default relief bid preference will be added to each bid selection.   You can always change the relief bid for any individual selection regardless of what the default relief bid preference is.

    The relief preference choices are slightly different for pilot and flight attendant bidding.  This screen shows the relief preference choices for a pilot.

    When the default relief preference is set as shown above, each bid will be saved with a "R1" code.  For example:  1987 R1 or 1987 P123 R1.

    To change your relief preference for an individual selection, browse through the available selections.  The relief bid choice for each individual selection is shown in the lower right-hand corner of BidPro's status bar:

    The example above shows a relief preference of 1 (R1) for the selection that is in view.  To change the relief preference for an individual selection, click on the words, "Relief: 1" on the status bar and a menu will appear with the relief preference choices available:

    Click on the appropriate item to change your relief preference for the individual selection.

  6. 6. Vacation Bidding: How to get the most days off

    It's fair to say most people try to maximize the amount of days they could have off when bidding with a vacation.  By default, this is what BidPro assumes when you specify that you have a vacation in the bid month.  To have BidPro help you to get the most days off when you have a vacation, do the following:

    Start BidPro, open a bid sheet, then open the sorting settings screen.

    Click on the "Reserve & Vacation" tab, then click on the "Vacation" setting.  Enter the actual days you have vacation.  When you're done, the setting will look like this:

    When you sort the bid selections, BidPro will consider the number of days off surrounding your vacation when sorting, and place those selections with the most days off surrounding your vacation towards the top of the bidding list.

  7. 7. Vacation Bidding: How to minimize use of the vacation bank

    If you want to minimize the impact a vacation will have on your vacation bank, you easily configure BidPro to help you, but there are a few more steps you need to go through.

    Start BidPro, open a bid sheet, then open the sorting settings screen.

    Click on the "Reserve & Vacation" tab, then click on the "Vacation" setting.  Enter the actual days you have vacation.

    Adjust the "weight" for the vacation setting to 0 (zero).  You need to adjust the weight to 0 (zero) to tell BidPro not to place any importance on the number of days off you'll have with your vacation.

    Finally, click on the "Vacation Bank Used" setting.

    When you're done, the setting will look like this:

    When the vacation settings are configured in this manner, BidPro will consider the amount of vacation bank hours that are used because of a vacation, and place those selections with the least amount of vacation bank hours used towards the top of the bidding list.

    The current version of BidPro does not consider or adjust for a vacation that drops more hours than exists in your vacation bank.  Future versions of BidPro may this.

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